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GuardWare launches world-first ‘in-use’ encryption to secure design IP

Veeam to Acquire Securiti AI for $1.7 Billion

Unmanaged BYOD Is the Biggest Cyber Risk in the Hybrid Workplace

AWS, CSC, CrowdStrike, and e& Launch Initiative to Make the UAE a Global Cybersecurity Innovation Hub

Exclusive Interview with Daphne Njeri, DPO at National Bank of Kenya

Futurex Teams Up with Spire Solutions to Drive Next-Gen Encryption in the Middle East

Protecting Against AI-Generated Disinformation

SentinelOne Names Ana Pinczuk as President of Product & Technology

Kaspersky Warns of AI-Driven Cyber Attacks
Artificial Intelligence
Gebeya Inc. Launches ‘Gebeya Dala,’ a Groundbreaking Artificial Intelligence (AI)-Powered App Builder Designed for Africa

Madica Backs Two AI Startups, Anavid and Hypeo AI, Championing Equitable Growth Beyond Africa’s Tech Hubs

Locstat Secures €2.5M to Export Africa-Proven Fraud Detection to the UK and EU

Kaspersky Urges Managed AI Strategy in META as Shadow IT Poses Major Data Security Risk

New UK Study Confirms AI Overviews Appear on 42% of Google Searches.

NTT DATA and Fortanix Announce Global Partnership to Strengthen Security in the AI and Post-Quantum Era

Google brings AI tools to university students across Africa

Sophos Launches Advisory Services to Fortify Defenses Against Cyberattacks

NTT DATA Signs Strategic Collaboration Agreement with AWS to Deliver AI-Powered Contact Center Solutions
CxO Visionaries
Webinars

Revolutionising Security Across Africa through Autonomous Penetration Testing

Empowering Enterprise Networking in Africa with HPE Aruba SD-WAN & SASE Solutions

Upcoming Webinar: The Future of Identity Security in Africa

Autonomous Pen Testing Webinar: How Horizon3.ai & Sechpoint are Empowering African Enterprises

Sechpoint, in Collaboration with HPE Aruba, to Host SD-WAN and SASE Solutions Webinar on June 18, Powered by SHAHPER Media

Nigeria’s Data Leaders Unite for Automation-First NDPA Compliance Webinar Hosted by Platview and Powered by Securiti.ai

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Tag: AI Contact Center Solutions

NTT DATA Signs Strategic Collaboration Agreement with AWS to Deliver AI-Powered Contact Center Solutions

South Africa

NTT DATA Signs Strategic Collaboration Agreement with AWS to Deliver AI-Powered Contact Center Solutions

by Anabel Emekene

October 9, 2025

New AI-Powered Platform Promises Faster, Smarter Customer Service on Amazon Connect NTT DATA and Amazon Web Services (AWS) are officially ...

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Email us: editorial@cxotrail.com

© 2025 CxOTrail. A publication by SHAHPER Media Ltd.

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© 2025 CxOTrail. A publication by SHAHPER Media Ltd.