In an era where cyber threats are evolving at breakneck speed, having a reactive security plan is no longer enough. We are proud to share that Group-IB has been named a Representative Vendor in the 2026 Gartner® Market Guide for Cybersecurity Incident Response Retainer Services.
This recognition highlights the crucial shift toward intelligence-first incident response, a model that prioritizes speed, precision, and operational resilience.
As defined by Gartner, CIRR services provide organizations with 24/7 access to expert support for investigation, containment, and eradication during a security breach. However, modern retainers go beyond just emergency response; they include proactive measures like maturity assessments, tabletop exercises, and penetration testing to build cyber resilience before an incident even occurs.
Group-IB’s approach to the services retainer is backed by a track record of over 1,600 high-tech cybercrime investigations across more than 60 countries.
Key advantages of their intelligence-first methodology include:
- Eliminating the Orientation Phase: By utilizing in-house threat intelligence, forensics, and malware analysis, Group-IB teams don’t start from scratch. They arrive with deep knowledge of the threat actors and tactics involved, saving critical hours during a breach.
- Continuous Value: The Group-IB Services Retainer is designed for flexibility. Prepaid hours can be shifted between proactive defense, such as red teaming and training, and reactive incident response, ensuring the organization derives value regardless of whether an incident occurs.
- Global Expertise: With 11 Digital Crime Resistance Centers worldwide, they provide solutions tailored to specific regional regulatory frameworks and operating environments.
“Being recognized by Gartner in this market guide reflects what our clients already know: when Group-IB arrives on an incident, we do not start from zero. We arrive with intelligence,” said Dmitry Volkov, CEO of Group-IB. “That accumulated knowledge is what transforms a retainer from a contract into a genuine operational advantage.”
In today’s landscape, an incident response retainer should be a cornerstone of your security strategy, not just an in-case-of-emergency policy. Whether you are in financial services, manufacturing, or critical infrastructure, having the right partners and intelligence is the difference between a minor disruption and a major disaster.
Disclaimer: Gartner does not endorse any vendor, product, or service depicted in its research publications.
